Testimonials

Contact Us
 

Clinic Address:
11404 NE 124th Street
Kirkland, WA 98034
Click Here For Driving Directions

Clinic Phone:
425-821-7300

Clinic Fax:
425-821-7400

E-mail: info@ace-wellness.com

We are conveniently located off the I-405. We service Kirkland, Totem Lake, Bellevue, Juanita, Bothell, Woodinville, Kingsgate, and Redmond.

Special offer for our new patients: Receive a free 15 minutes relaxation massage from our experienced Massage Therapist on your third visit. Call us today to schedule your appointment!

The chronic pain and decreased mobility episode of my shoulder started September 2007. I initially sought conventional medical approach by mentioning this to my internal medicine PCP. He did not pay much attention and recommended me to take some over-the-counter pain medications. I heeded his advice and took the same medication for about 3 months without any significant relief in my chronic condition.  As I was researching alternative treatments for my shoulder pain, I came across some medical articles as well as television medical shows that recommended alternative medicines such as Acupuncture for chronic pain condition. I then looked for an Acupuncturist close to home and read about Dr. Poon’s training, education and experience. I was very impressed with her excellent credentials and her approach to medical conditions and treatments. I am glad that I have been her patient for the last 5 months and I am about 95% back to my original condition. I am more than happy with the results and am pleased to recommend her for any acupuncture-related treatments.

~~ Akil (Kirkland, WA) 06/25/2008


I really appreciate the relief from pain Dr. Lin has provided me. I originally came in with lower back pain, which Dr. Lin took care of in two sessions. I did not think anything could be done about my left shoulder pain and limited range of motion. I was on anti-inflammatory medicine for arthritis and had done some individual stretching on the shoulder, but I did not think it would get any better than about 75% range of motion and pain when the limits were reached.  I was sure I would just have to live with these limitations.

After 4 months, I have almost 100% range of motion in my left arm and shoulder and there is no pain. My back is more relaxed and my golf swing has improved with less tension no worries about pain. Where I had been slicing the ball because I was not completing my swing, I now hit the ball straighter and occasionally with a slight draw as I am able to get through the swing completely.

After my previous Chiropractor retired, I looked for someone on the eastside and who also offered Acupuncture as an alternative. I was going to try several Chiropractors before I pick one as a primary provider, but after locating ACE Wellness on the internet and having one treatment, I did not bother to go anywhere else.

I am a firm believer in the value of Chiropractic care and encourage others to try it.

~~ Michael H. (Redmond, WA) 04/09/2008


When I came into ACE Wellness, I had been having severe lower back pain for almost 3 weeks. By the time I came in, it was difficult for me to get up from a sitting or lying position. I could not bend down and it was painful to walk.  I had gone to my primary care physician after the first week of pain and pain medication and muscle relaxant were prescribed. I also tried stretching and exercising. 

A friend of mine suggested that I try Acupuncture, so I called my healthcare agency and they recommended Dr. Esther Poon.

After 5 treatments I felt significantly better and have been able to resume gardening and quilting. I would recommend Acupuncture to anyone suffering from pain. The staff at ACE Wellness is caring and professional. Best of all, Acupuncture is soothing, not painful!

~Mary H. (Bothell, WA) 03/28/2008


For many years I have existed with continuous headaches and migraines. I tried never to let it stop me from living life, but sometimes the pain was so constant that I was too worn out to truly enjoy what I was doing. I went for frequent massage therapy. It alleviated the pain for short periods of time, but the headaches and migraines would always come back. I had also had surgery, which helped alleviate some of the reason for the headaches and migraines, but it was not taking care of other issues that chiropractic work has been able to do.

About two months ago, I began seeing Dr. Poon at the suggestion of my primary care doctor and massage therapist. After X-rays, Dr. Poon was able to show me that my spine was curved to the side in my neck area and that I was also holding my head up with my upper back muscles because my spine in my neck area was too straight instead of curved like a C as it should be. This was the cause of my continuing headaches and migraines.

Dr. Poon began working on releasing knots in my muscles and adjusting my spine. I also began using a traction that was retraining my spine to curve, as it should. Dr. Poon gave me stretches and exercises to complete on a daily basis to strengthen muscles that were unused to working as they should and stretching muscles that were contracting because they were doing the work they shouldn’t.

I especially appreciated Dr. Poon’s willingness to only begin work after she assessed my condition. I found this to be a reasonable medical care. I also appreciated Dr. Poon’s willingness to educate me about how my body was working and how it should be working.

Because the headaches and migraines so permeated my life, I was not aware of how my back pain was affecting my energy levels. After two months receiving treatment from Dr. Poon, I now realize that a person’s back is not supposed to be tight and painful. Spinal adjustments have brought a while new appreciation into my life as I enjoy the walking and other activities with renewed energy.

I am looking forward to continuing my work with Dr. Poon as I reclaim my body and get healthier and stronger through physical work and increased knowledge. I hope that my experience with chiropractic work will encourage you to go to the root of your physical problems and learn how to strengthen your body, too. 

~~ Trina S. (Renton, WA) 10/03/2007


Although my wife has been a believer in Chiropractic Care for many years I have always been a skeptic. That is until I was prompted by a repeated wrist problem that was being aggravated by my use of computers. My family has two practicing graduates of the renowned Palmer.

When I was prompted to see Dr.’s Poon and Lin by my wife I was reluctant but was willing to give it a try. To my surprise, and with a totally different approach than what I was familiar with, they proceeded to diagnose me using x-rays and modern techniques and then created a treatment plan. Once I started the treatment I didn’t recognize improvement right away and a few times it hurt so bad that it almost scared me into not coming back. I discussed it with Dr. Lin and he was very supportive in helping me understand what I could expect. 

After a few short months of weekly, and a few semi-weekly, visits I began to see dramatic improvement. By the end of four months I was down to a monthly visit with no remaining pain in my wrist. In addition to the wrist they also eliminated the pain I had had in my neck for many years even though at the time I considered it minor I didn’t realize how much it had affected me over the years. 

It is now four months since my last visits. I am in no pain, in the gym full-time, and am in the best shape I’ve been for 20 or more years. I can’t say enough for the quality of care and for the overall experience I’ve had with ACE Wellness. I’m now a firm believer in Chiropractic care and have completely turned around my once jaded viewpoint.

~~ Bill B. (Kirkland, WA) 05/03/2007


When I called your office in Dec 2006, I was desperate. My lower back pain and sciatica were getting worse by the day, and I didn’t know what to do. My daughter said that I should try acupuncture again, so I called around trying to find someone who took Medicare.

Dr. Lin told me that Medicare doesn’t cover acupuncture, but he said that Chiropractic could help me, so I made an appointment. I have multiple problems which were causing the intense pain of my lower back. I couldn’t walk very far without severe pain, and I couldn’t stand for more than a few minutes.

My lower back pain started about 20 years ago. It was livable for a long time, but almost exactly one year ago, my yoga classes caught up with me, and I couldn’t sit up straight anymore. I tried all manner of alternative medicines, including cranio-sacral therapy, bio-energetic synchronization technique, homeopathy, and massage.

It took a while, but Dr. Lin helped my sciatica so much that I can now walk without pain some of the time, and I can do some of the things that make life more tolerable, like cooking and washing dishes. 

After a month of Chiropractic care, Dr. Lin suggested that I also see Dr. Poon for the pain. Acupuncture is accumulative and it has helped quite a bit. I am now down to once a week for acupuncture and I understand it is soon to be once a week for Chiropractic.

When Medicare covers acupuncture treatments, I will definitely go to Dr. Poon more often. But for now I am working on home exercises and trying to improve my posture.

My hobbies of golf and tennis went by the wayside years ago, but if I continue to improve, I might just take them up again.

Drs. Lin and Poon are both kind, caring individuals.  They each spend the necessary amount of time with you to help you to heal yourself. I am amazed at how up-to-date Chiropractic and Acupuncture are and they get such good results. I hope that my experience will prompt others to try these forms of alternative medicine.

~~ Judy S. (Kirkland, WA) 04/16/2007


I first went to ACE Wellness with a hip bursa problem and a painful neck.  I dreaded a shot of cortisone in the bursa so opted to try Chiropractic and Acupuncture with hope but not confidence. I subsequently had them deal with a bad knee, lower back pain, and stress incontinence because traditional medicine hadn’t helped significantly.

I had met Drs. Lin and Poon at Redmond’s Curves where a member recommended them. The initial examination was conducted after X-Rays of the spine were examined. A treatment plan of both Chiropractic and Acupuncture was designed over a 6 months period.

As a result, I was able to take a planned trip to Europeand walk over cobblestones with ease using walking poles for stability. I had no problem really and at age 81, that is great. Dr. Poon’s prescriptions of Chinese herbs have really helped with my stress incontinence. At night, I rarely get up, a big change from 4-6 times I used to get up at night.

Both Drs. Poon and Lin seemed sincerely interested in helping in a gentle concerned way. I found Acupuncture to be a surprisingly relaxing and successful experience and recommend you to try it. It is certainly worth trying and I am glad I did.

~~ G.C (Redmond, WA) 11/02/2006


I first met Dr. Esther Poon when I went in for a consultation for my head problems. I had constant pressure in my head and plugged ears that I couldn’t release along with nausea and numbness that came and went along my jaw and neck area. I also suffered from LPR reflux, which is stomach acid in the throat and sleep apnea. It made me feel very dizzy and out of sink with the world. I felt great except for my head. This had been going on for over a year and really bad the last 4 months.

I had been going to my primary doctor for help and he ended up putting me on anxiety medications which caused me to end up in the emergency unit. I next went to my allergist as I have been taking allergy medicine for 30 years and decided maybe I needed to update my medicine. This was to no avail. I went over to an EENT specialist and asked for plugs in my ears thinking this would relieve the pressure. He then sent me to another EENT specialist who did put the plugs in but it did no good. The pressure was still there. This doctor did however take a CAT scan of my head. My last doctor was a neurologist (I thought I was dying by now). She didn’t even do any test and suggested I try a psychologist. I was in her office maybe 10 minutes.

By the time I got to Dr. Poon I was a basket case. I had never thought of acupuncture as I hate needles but I was at my wits end. A flyer came to my office and I decided to look into it. It was one of my better decisions. At my first consultation, Dr. Poon listened and came up with solutions explaining that acupuncture could help relieve the pressure of my head and get my body back in sink with itself. She informed me that I would have to be patience because it would take time. I was full of stagnation and mucus. My first treatment started on June 5th. I went in twice a week for 2 months with terrific results. She is a very knowledgeable and caring person. I felt completely comfortable with the treatment and usually ended up sleeping during the procedures, which is 30 minutes. She also started me on Chinese herbs to open me up more. Within 2 treatments I could already feel the pressure leaving. Now I can even blow my nose which I have not been able to do for a long time.

I also started seeing Dr. Jules Lin, a chiropractor, for my neck about 2 weeks into the acupuncture treatments. He found that part of the dizziness and numbness by my jaw was a cause from my neck. He worked on both these areas to help relieve my symptoms. They encouraged me to get an MRI of my head. Finally I got an MRI under their instruction and found that I had a tumor on my pituitary gland. Dr. Lin was very helpful in giving me options of what I should do and explaining what was going on in great detail with my glands. He even showed me pictures of what and where the tumor was. He really relaxed me in that regard. It was like having your own private counselor. I never felt rushed. My neck is back to normal. The numbness is no longer there. And of course my jaw is back in alignment too.

I can’t thank Dr. Poon and Dr. Lin enough for all they have done for me. My head pressure is gone. My dizziness and my reflux acid are gone along with the numbness at my jaw. I feel like a new person and now know what it feels like to be normal and want to do things again.

I highly recommend Dr. Poon for acupuncture and Dr. Lin for Chiropractic if you want RESULTS. They both go to great lengths to help you understand what is going on and how they are going to treat your problems. But most importantly, it works!

I continue to see both of them on a maintenance basis and will never not listen to their advice. They are the BEST.

Another nice thing about both of the doctors is that they don’t believe you have to go to them forever. Most Chiropractors have you go to them for at least a year and make you sign a contract. Dr. Lin doesn’t do that. He only has you come as needed as does Dr. Poon.

I am back to playing golf, staying up at night and having my energy level back.

~~ Sharon B. (Kirkland, WA) 07/20/2006


I have been suffering from Degenerative Disc Disease and had back fusion surgery on L5/S1 on March 2004. I was referred to ACE Wellness from a friend who was being treated by Dr. Jules Lin and Dr. Esther Poon. I was having constant pain and was unable to work after the surgery for 1 ½ year.

After receiving their Chiropractic and Acupuncture treatments for 3 months, I was able to start working again. Drs. Lin & Poon have gone out of their way to communicate with my PT and surgical team to coordinate care. I have not ever experienced this great of an effort from a care giver. They genuinely care about your health and want to get you better again. I highly recommend this team and have often sent many of my friends to this friendly office. Enjoy them all!

~~ Patti T. (Redmond, WA) 01/02/2006


My conditions were mid back pain, periodic sleep disturbances and concern for fertility issues as I have been trying to conceive without success prior to becoming pregnant. The steps I had taken previously to address these issues were limited. The only treatment received for back pain was massage therapy and chiropractic care as I refused to take pain medication. Additionally, medical doctors suggested medication to address my sleep issues that I found ineffective. Nothing prior had been used to fertility issues other than tracking ovulation.

I found Dr. Esther Poon when I inquired with my insurance company as to what in network, female, Licensed Acupuncturist provider was located near where I work. Additionally, I was looking for someone traditional. My first visit with Dr. Poon, D.C., L.Ac included a comprehensive interview and assessment of symptoms and physical/emotional concerns. It was recommended to start twice weekly acupuncture treatments to address the back pain and sleep disorder and then to address fertility once my body is ready. A course of Chinese herbs was recommended to balance the Qi (energy) and tonify Yang. Once the back pain and sleep issues were stabilized, a second course of herbs specifically to address fertility was started and I became pregnant. This occurred after only two months of twice weekly acupuncture treatment with Chinese herbs.

Due to the high stress of my work in the mental health field, my body tends to hold stress within the musculature of my back and periodically affects my sleep. These issues were well addresses during my acupuncture treatments and provided highly desired break at lunch or end of the day for complete relaxation.

Although I work within the field of western medicine, I do believe there are significant limitations within the field, particularly in the area of preventative care. Eastern medicinal wisdom and tradition compensates for this deficit and has significantly improved my overall health and well being! I could not be more pleased with the results.

~~ Shelli, MA, LMHC, NCC (Maple Valley, WA) 05/02/2006


Roughly 3 to 4 times per week I would have a headache and I have learned over 20 some odd years to accept their presence because I’m tall, and I slouch, or because I’m a workaholic and I’m stressed all the time or because I had too much salt the day before or not enough caffeine that day.

My self headache treatment was threefold.

  1. Drink a cup of coffee or tea
  2. Have my husband pop my back
  3. Take 600mg of some form of pain reliever such as ibuprofen 

Usually this combination would take effect quite rapidly but there are times when my husband was out of town, or I’m out of pain reliever so I would not be able to stop the pain, and it would drag out… for days.

I started seeing Dr. Jules Lin in May 2005 at 3 times per week. Dr. Lin addresses other pain and concerns that I had such as my posture, and as he worked on my back and neck with extra attention to the areas where I hold most of my tension, my headaches instantly disappeared and wouldn’t come back for weeks. I realize that there are all different reasons for headaches, but what I have learned by being under Dr. Lin’s care is that if is worth all the time needed to get to the root of the pain. For me the pain stopped instantly and when I practice relaxation techniques learned, I can keep the headaches at bay. Now, when I develop a headache I can call Dr. Lin’s office and he can see me that day, I receive treatment and will leave the office without pain.

I am very happy and pain free.

~~ Amy P. (Bothell, WA) 2006


I had a herniated disc in my lower back from an injury. At first I though I would be okay, however, the pain had progressively gotten worse in 2 weeks and I was unable to sit, move, or even get in and out of my car without any pain. The only thing that would put me at ease is to sleep and don’t move. I first consulted with Dr. Esther Poon regarding my condition and she urged me to begin chiropractic treatment right away to get optimal result. I didn’t want to wait anymore so I started seeing Dr. Poon at four times per week for my lower back pain. With the help and care of both Drs. Poon and Lin, I am 100% recovered. My pain doesn’t bother me anymore and I was able to go on a vacation after 3 weeks of treatments and am 100% satisfied with my current condition. I am amazed at how chiropractic care gets such terrific results.

~~ Andy W. (Renton, WA) 10/05/2005



I have been suffering from depression for many years and was feeling very irritable and fatigue. Medication has initially helped a little. I have come to see Dr. Esther Poon for acupuncture treatment in February 2005. She did not just only help me with my depression, she has also balanced and strengthened my energy with acupuncture. Now I am drug free and depression free with great energy. I highly recommend Dr. Poon for acupuncture to anyone who wants to improve their quality of life before any issues progress further.

~~ David J. (Kirkland, WA) 04/06/2005


Anxiety has been interfering with my hobbies and normal daily activities for quite some time. I have tried taking pills and getting massage for temporary relief of my neck and head pressure. I found ACE Wellness on the internet and have decided to give it a try. After 2 months of acupuncture treatment with Dr. Esther Poon, my condition really improved and my anxiety is gone. As a result of her gentle acupuncture care, I don’t suffer anymore. I hope that my experience will prompt others to try acupuncture care.

~~ Olesya S. (Kirkland, WA) 04/05/2005

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